Rod 'N' Reel Resort
Sales & Catering Platform · Concept Review

Three ways to replace Delphi.

Same feature set, same brand, three genuinely different ways of working. Built against your own September BEO packet — real rooms, real sales team, real Chesapeake A/B conflict. Open each one, then tell us which way of working feels right and we take that one deep.

A

Space Grid

The availability timeline is the application. You open the day, you see what is free, you click a cell and a booking exists.

  • Combo locking is the hero — hold A+B, A and B grey out
  • Range grid and hour-by-hour day timeline
  • Shuttles and charter boats sit on the same grid
  • Best for: quoting dates on the phone
Open Concept A
B

Record Desk

The hierarchy your team already knows — Booking → Events → Items — but on one scroll, editable in place, with no save button anywhere.

  • Whole booking on one page instead of six tabs
  • Guided new-account wizard, contacts added inline
  • Custom-field admin at booking, event, item and account level
  • Best for: shortest retraining from Delphi
Open Concept B
C

Sales Console

Opens on what needs you today. A pipeline you drag, a command bar that reaches everything, and call logging that never leaves the page.

  • ⌘K reaches every booking, account, contact and space
  • Drag a card to Definite, it tells you what it will lock
  • Web form requests approve into a booking in one click
  • Best for: the fewest clicks per day
Open Concept C

What all three share

These are not three different products. Every concept carries the same model underneath — the differences are entirely in how you move through it.

Combo rooms, both directions

Chesapeake A+B blocks A and B. Booking A alone blocks A+B. Enforced at the data layer, not by a person remembering — so the Mahoney 50th never gets quoted a date that was already gone.

The weddings fix

Accounts are typed Individual or Company. A bride is her own account with her fiancé, her mother and her planner as contacts — no 2026 RodNReel Weddings umbrella. You already do this correctly for the Miller Family; this makes it the rule.

Your BEO, generated

Rebuilt field-for-field from BEO 5042: the header block, the event line table with Agr/Gtd/Set/Rental, the same seven sections in the same order, the red booking-type flag, and both approval lines.

Nothing hardcoded

Admins add fields at booking, event, item and account level. A new field appears on the record, in the filters, in reports and as a merge tag on the BEO and the contract — without a developer.

Everything is recorded

Calls in and out with notes and duration, emails, site visits, and the system's own audit rows — every field change, every BEO revision, every Sertifi event, on the account, the contact and the booking.

Transportation is a resource

Shuttles and the charter fleet live on the same availability grid as the ballrooms. Two bookings wanting Shuttle 1 at 6:30 collide exactly like two bookings wanting Chesapeake A.

How each concept handles the same job

One row per thing your team does every day.

The jobA · Space GridB · Record DeskC · Sales Console
"Is the ballroom free Sept 19?" It is the home screen. Scan the row. Filter the bookings list by date and space. ⌘K → type the room name.
Take a new enquiry on the phone Click the free cell, four fields, done. Three-step wizard: account, contacts, booking. ⌘K → New booking, or approve the web request.
Log a sales call From the account's activity timeline. Log-a-call button on the booking or contact row. Inline on the queue item — never leaves the page.
Build out a definite booking Open the drawer, then the full booking page. One long scroll, edit in place, sections collapse. Composer view, all events stacked.
Move tentative → definite Change status on the booking; grid re-colours. Status chip on the record header. Drag the card; it tells you what it will lock.
See what needs you today Not the focus — read the week on the grid. Saved views: contracts expiring, my bookings. It is the home screen.
Still to come from you

The full sellable function-space list (we built from the rooms named on the September packet — Chesapeake A/B, Overlook, Atrium, Derby Suite, 4th Floor Conference, Lounge, 1936 Bar & Grill upper and lower, The Dock, Band Shell Beach, South Beach, the Chapter fleet and the shuttles), plus which rooms combine beyond A+B, and confirmation of the Sertifi account we integrate against.